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Privacy Policy

Privacy and Cookie Policy

Data Controller

The Data Controller of the Personal Data collected through this Application is the legal and organizational responsible for managing these data.

Types of Data Collected

Among the Personal Data collected by this Application, either independently or through third parties, there are: email, first name, last name, cookies, usage data, phone number, province, country, postal code, gender, date of birth, city, and address. All data is collected and processed according to the current privacy regulations (D.L. 196/2003).

Complete details about each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before collecting the data itself.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. All data requested by this Application are mandatory and, if not provided, it may be impossible for this Application to provide the service. In cases where this Application indicates some data as optional, Users are free to refrain from providing such data, without this affecting the availability or functionality of the service.

The possible use of cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise specified, aims to provide the service requested by the User, in addition to the further purposes specified in this document and in the Cookie Policy, if available.

The User is responsible for the Personal Data of third parties published or shared through this Application and guarantees that they have the right to disclose or share them, releasing the Data Controller from any liability towards third parties.

Processing Methods and Location of the Collected Data

Processing Methods

The Data Controller processes the Personal Data of Users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

The processing is carried out through computer and/or telematic tools, with organizational methods and logics strictly related to the stated purposes. In addition to the Data Controller, in some cases, categories of individuals involved in the organization of the site (administrative, commercial, marketing, legal staff, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, and these individuals may also be appointed, if necessary, as Data Processors by the Data Controller. An updated list of the Data Processors can always be requested from the Data Controller.

Location

The Data are processed at the Data Controller’s operational offices and at any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.

Retention Period

The Data are processed for the time necessary to provide the service requested by the User, or as required by the purposes described in this document, and the User may always request the interruption of the Processing or the deletion of the Data.

Purposes of Data Processing

The User’s Data is collected to allow the Data Controller to provide their services, as well as for the following purposes: contact management and message sending, contacting the User, and interaction with live chat platforms.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Contacting the User

  • Managing Contacts and Sending Messages

  • Interaction with Live Chat Platforms

Further Information on Data Processing

Defence in Legal Proceedings

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages for any legal actions for the defence against abuse in the use of this Application or related services by the User. The User acknowledges that the Data Controller may be required to disclose the Data upon request by public authorities.

Specific Information

Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System Logs and Maintenance

For operational and maintenance purposes, this Application and any third-party services used by it may collect system logs, which are files that record interactions and may contain Personal Data such as the User’s IP address.

Information Not Contained in This Policy

More information related to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.

Exercising Rights by Users

Individuals whose Personal Data is processed have the right to obtain confirmation from the Data Controller as to whether or not their data exists, to know its content and origin, to verify its accuracy or request its integration, deletion, updating, rectification, anonymization, or blocking of Personal Data processed in violation of the law, as well as to object, for legitimate reasons, to its processing. Requests should be addressed to the Data Controller.

This Application does not support "Do Not Track" requests. To know if any third-party services used support them, the User is invited to consult their respective privacy policies.

Modifications to This Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving public notice to Users on this page. Therefore, please consult this page frequently, referring to the last modification date at the bottom. In case of disagreement with the modifications made to this privacy policy, the User is required to stop using this Application and may request the Data Controller to remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected until that moment.

Information about This Privacy Policy

The Data Controller is responsible for this privacy policy.